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Wednesday, March 13, 2013

Tweets by SMS are charged, but disappear into the void

In June 2010, B-Mobile announced the availability of a Twitter gateway. The Twitter gateway allows anyone with a B-Mobile number to tweet by sending an SMS to a special number (40404). It also allows mobile subscribers to receive tweets from people they follow.

Tweeting-by-SMS is very powerful. For example, it allows anyone with a basic phone to tweet in case of an emergency or disaster. It also allows people to receive emergency updates using SMS. By the way, the SMS interface is the historical reason behind the 140-character limit of tweets.

Unfortunately, the 40404 number is currently not working. In the past couple of weeks I sent a few SMSs to the Tweeter gateway. In each case, B-Mobile was quick to charge me Nu 0.45, but my tweet disappeared into the void. A few days after each tweet I received an SMS Delivery Report saying that the SMS was not delivered.

This service by B-Mobile was great while it lasted. We hope that it will resume, and that B-Mobile will improve it's 24x7 monitoring of this service, as well as updating the customers regarding outages.

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