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Monday, February 18, 2013

Why @drukair must not display its poll results

Drukair is conducting a customer satisfaction poll on its website's homepage. A good idea, no doubt.

However, is it a good idea to display the results? Probably not, given the large number of Poor and Very poor ratings.

I would recommend:

  1. Finding out why so many people are not happy with Drukair
  2. Making sure visitors to the site will not be able to the the results.

1 comment:

  1. tanveerMonday, February 18, 2013

    funny how DrukAir is such a big believer in transparency ;)

    ReplyDelete

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